{"id":4997,"date":"2023-02-16T18:20:34","date_gmt":"2023-02-16T10:20:34","guid":{"rendered":"https:\/\/www.shuliy.com\/?page_id=4997"},"modified":"2023-02-28T14:02:21","modified_gmt":"2023-02-28T06:02:21","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.shuliy.com\/es\/technical-support\/","title":{"rendered":"Soporte t\u00e9cnico"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Soporte t\u00e9cnico de Shuliy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shuliy es un fabricante de m\u00e1quinas bien establecido con un s\u00f3lido soporte t\u00e9cnico, que incluye equipos de fabricaci\u00f3n de alta calidad, excelentes personal de desarrollo t\u00e9cnico y personal profesional de fabricaci\u00f3n y ventas. Por lo tanto, podemos ayudar a nuestros clientes con todo tipo de problemas mec\u00e1nicos. Podemos ofrecer soporte t\u00e9cnico profesional y un excelente servicio postventa. Como es un negocio de exportaci\u00f3n, nuestro soporte t\u00e9cnico se centra principalmente en las siguientes dos \u00e1reas.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"380\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/Briquette-production-line-.webp\" alt=\"L\u00ednea de producci\u00f3n de briquetas\" class=\"wp-image-5195\" title=\"L\u00ednea de producci\u00f3n de briquetas\"\/><figcaption class=\"wp-element-caption\">L\u00ednea de producci\u00f3n de briquetas<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Comunicaci\u00f3n en l\u00ednea para resolver problemas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>During the communication process:<\/strong> In the method of communicating with the customer about the machine, we modify the customized machine according to the customer&#8217;s specific needs. Because of the professional technical staff, we can meet the special customization needs of most customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>After-sales technical support:<\/strong> Some customers will encounter some problems after receiving the machine. If the problems are common and easy to solve, we will guide our customers to use the machine correctly or solve the problems through online videos. In general, these are problems related to small machines.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/wood-shaving-machine-.webp\" alt=\"\" class=\"wp-image-5191\" width=\"654\" height=\"490\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Instalaci\u00f3n y puesta en marcha fuera de l\u00ednea en el extranjero<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Installation of machines:<\/strong> Some customers buy larger machines or production lines. As these machines require professional technical support, the customer cannot complete the installation. We will arrange for technical personnel to go abroad for installation and commissioning according to demand.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"540\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/installation-of-the-charcoal-production-line-.webp\" alt=\"instalaci\u00f3n de la l\u00ednea de producci\u00f3n de carb\u00f3n vegetal \" class=\"wp-image-5192\" title=\"instalaci\u00f3n de la l\u00ednea de producci\u00f3n de carb\u00f3n vegetal \"\/><figcaption class=\"wp-element-caption\">instalaci\u00f3n de la l\u00ednea de producci\u00f3n de carb\u00f3n vegetal<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Machine maintenance:<\/strong> some problems with some machines require professional knowledge to solve. If the customer does not have access to professional help locally, we can send our technicians to the customer for maintenance or commissioning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Despu\u00e9s de recibir el equipo, los clientes pueden contactarnos en cualquier momento si tienen alguna pregunta. Apoyamos la comunicaci\u00f3n en l\u00ednea, soporte t\u00e9cnico por video y la instalaci\u00f3n, puesta en marcha y mantenimiento fuera de l\u00ednea.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shuliy&#8217;s technical support Shuliy is a well-established machine manufacturer with strong technical support, including high-quality manufacturing equipment, excellent technical development personnel, and professional manufacturing and sales staff. We are therefore able to help our customers with all kinds of mechanical problems. We can provide professional technical support and excellent after-sales service. As it is an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5063,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"post-templates\/page-right-content.php","meta":{"wpai_generated_summary":"","footnotes":""},"class_list":["post-4997","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/pages\/4997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/comments?post=4997"}],"version-history":[{"count":0,"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/pages\/4997\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/media\/5063"}],"wp:attachment":[{"href":"https:\/\/www.shuliy.com\/es\/wp-json\/wp\/v2\/media?parent=4997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}