{"id":4997,"date":"2023-02-16T18:20:34","date_gmt":"2023-02-16T10:20:34","guid":{"rendered":"https:\/\/www.shuliy.com\/?page_id=4997"},"modified":"2023-02-28T14:02:21","modified_gmt":"2023-02-28T06:02:21","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.shuliy.com\/fr\/technical-support\/","title":{"rendered":"Support technique"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Support technique de Shuliy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shuliy est un fabricant de machines bien \u00e9tabli avec un support technique solide, comprenant des \u00e9quipements de fabrication de haute qualit\u00e9, d'excellents techniciens en d\u00e9veloppement technique, ainsi qu'un personnel professionnel de fabrication et de vente. Nous sommes donc en mesure d'aider nos clients pour toutes sortes de probl\u00e8mes m\u00e9caniques. Nous pouvons fournir un support technique professionnel et un excellent service apr\u00e8s-vente. \u00c9tant une entreprise d'exportation, notre support technique concerne principalement deux domaines.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"380\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/Briquette-production-line-.webp\" alt=\"Ligne de production de briquettes\" class=\"wp-image-5195\" title=\"Ligne de production de briquettes\"\/><figcaption class=\"wp-element-caption\">Ligne de production de briquettes<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Communication en ligne pour r\u00e9soudre les probl\u00e8mes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>During the communication process:<\/strong> In the method of communicating with the customer about the machine, we modify the customized machine according to the customer&#8217;s specific needs. Because of the professional technical staff, we can meet the special customization needs of most customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>After-sales technical support:<\/strong> Some customers will encounter some problems after receiving the machine. If the problems are common and easy to solve, we will guide our customers to use the machine correctly or solve the problems through online videos. In general, these are problems related to small machines.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/wood-shaving-machine-.webp\" alt=\"\" class=\"wp-image-5191\" width=\"654\" height=\"490\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Installation et mise en service hors ligne \u00e0 l'\u00e9tranger<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Installation of machines:<\/strong> Some customers buy larger machines or production lines. As these machines require professional technical support, the customer cannot complete the installation. We will arrange for technical personnel to go abroad for installation and commissioning according to demand.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"540\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/installation-of-the-charcoal-production-line-.webp\" alt=\"Installation de la ligne de production de charbon de bois \" class=\"wp-image-5192\" title=\"Installation de la ligne de production de charbon de bois \"\/><figcaption class=\"wp-element-caption\">Installation de la ligne de production de charbon de bois<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Machine maintenance:<\/strong> some problems with some machines require professional knowledge to solve. If the customer does not have access to professional help locally, we can send our technicians to the customer for maintenance or commissioning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s r\u00e9ception de l'\u00e9quipement, les clients peuvent nous contacter \u00e0 tout moment s'ils ont des questions. Nous supportons la communication en ligne, le support technique vid\u00e9o, ainsi que l'installation, la mise en service et la maintenance hors ligne.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shuliy&#8217;s technical support Shuliy is a well-established machine manufacturer with strong technical support, including high-quality manufacturing equipment, excellent technical development personnel, and professional manufacturing and sales staff. We are therefore able to help our customers with all kinds of mechanical problems. We can provide professional technical support and excellent after-sales service. As it is an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5063,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"post-templates\/page-right-content.php","meta":{"wpai_generated_summary":"","footnotes":""},"class_list":["post-4997","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/pages\/4997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/comments?post=4997"}],"version-history":[{"count":0,"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/pages\/4997\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/media\/5063"}],"wp:attachment":[{"href":"https:\/\/www.shuliy.com\/fr\/wp-json\/wp\/v2\/media?parent=4997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}