{"id":4997,"date":"2023-02-16T18:20:34","date_gmt":"2023-02-16T10:20:34","guid":{"rendered":"https:\/\/www.shuliy.com\/?page_id=4997"},"modified":"2023-02-28T14:02:21","modified_gmt":"2023-02-28T06:02:21","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.shuliy.com\/it\/technical-support\/","title":{"rendered":"Supporto tecnico"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Supporto tecnico di Shuliy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shuliy \u00e8 un produttore di macchine ben consolidato con un forte supporto tecnico, inclusi attrezzature di produzione di alta qualit\u00e0, eccellenti personale di sviluppo tecnico e personale professionale di produzione e vendita. Siamo quindi in grado di aiutare i nostri clienti con ogni tipo di problema meccanico. Possiamo fornire supporto tecnico professionale e un eccellente servizio post-vendita. Poich\u00e9 si tratta di un'attivit\u00e0 di esportazione, il nostro supporto tecnico si concentra principalmente su due aree.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"380\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/Briquette-production-line-.webp\" alt=\"Linea di produzione di briquette\" class=\"wp-image-5195\" title=\"Linea di produzione di briquette\"\/><figcaption class=\"wp-element-caption\">Linea di produzione di briquette<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Comunicazione online per risolvere i problemi<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>During the communication process:<\/strong> In the method of communicating with the customer about the machine, we modify the customized machine according to the customer&#8217;s specific needs. Because of the professional technical staff, we can meet the special customization needs of most customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>After-sales technical support:<\/strong> Some customers will encounter some problems after receiving the machine. If the problems are common and easy to solve, we will guide our customers to use the machine correctly or solve the problems through online videos. In general, these are problems related to small machines.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/wood-shaving-machine-.webp\" alt=\"\" class=\"wp-image-5191\" width=\"654\" height=\"490\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Installazione e messa in funzione offline all'estero<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Installation of machines:<\/strong> Some customers buy larger machines or production lines. As these machines require professional technical support, the customer cannot complete the installation. We will arrange for technical personnel to go abroad for installation and commissioning according to demand.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"540\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/installation-of-the-charcoal-production-line-.webp\" alt=\"Installazione della linea di produzione di carbone \" class=\"wp-image-5192\" title=\"Installazione della linea di produzione di carbone \"\/><figcaption class=\"wp-element-caption\">Installazione della linea di produzione di carbone<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Machine maintenance:<\/strong> some problems with some machines require professional knowledge to solve. If the customer does not have access to professional help locally, we can send our technicians to the customer for maintenance or commissioning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dopo aver ricevuto l'attrezzatura, i clienti possono contattarci in qualsiasi momento se hanno domande. Supportiamo comunicazioni online, supporto tecnico video e installazione, messa in funzione e manutenzione offline.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shuliy&#8217;s technical support Shuliy is a well-established machine manufacturer with strong technical support, including high-quality manufacturing equipment, excellent technical development personnel, and professional manufacturing and sales staff. We are therefore able to help our customers with all kinds of mechanical problems. We can provide professional technical support and excellent after-sales service. As it is an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5063,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"post-templates\/page-right-content.php","meta":{"wpai_generated_summary":"","footnotes":""},"class_list":["post-4997","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/pages\/4997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/comments?post=4997"}],"version-history":[{"count":0,"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/pages\/4997\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/media\/5063"}],"wp:attachment":[{"href":"https:\/\/www.shuliy.com\/it\/wp-json\/wp\/v2\/media?parent=4997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}