{"id":4997,"date":"2023-02-16T18:20:34","date_gmt":"2023-02-16T10:20:34","guid":{"rendered":"https:\/\/www.shuliy.com\/?page_id=4997"},"modified":"2023-02-28T14:02:21","modified_gmt":"2023-02-28T06:02:21","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.shuliy.com\/pt\/technical-support\/","title":{"rendered":"Suporte t\u00e9cnico"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Suporte t\u00e9cnico da Shuliy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A Shuliy \u00e9 uma fabricante de m\u00e1quinas bem estabelecida, com forte suporte t\u00e9cnico, incluindo equipamentos de fabrica\u00e7\u00e3o de alta qualidade, excelente equipe de desenvolvimento t\u00e9cnico e equipe profissional de fabrica\u00e7\u00e3o e vendas. Portanto, podemos ajudar nossos clientes com todos os tipos de problemas mec\u00e2nicos. Podemos fornecer suporte t\u00e9cnico profissional e excelente servi\u00e7o p\u00f3s-venda. Como \u00e9 um neg\u00f3cio de exporta\u00e7\u00e3o, nosso suporte t\u00e9cnico est\u00e1 principalmente nas seguintes duas \u00e1reas.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"380\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/Briquette-production-line-.webp\" alt=\"Linha de produ\u00e7\u00e3o de briquetes\" class=\"wp-image-5195\" title=\"Linha de produ\u00e7\u00e3o de briquetes\"\/><figcaption class=\"wp-element-caption\">Linha de produ\u00e7\u00e3o de briquetes<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Comunica\u00e7\u00e3o online para resolver problemas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>During the communication process:<\/strong> In the method of communicating with the customer about the machine, we modify the customized machine according to the customer&#8217;s specific needs. Because of the professional technical staff, we can meet the special customization needs of most customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>After-sales technical support:<\/strong> Some customers will encounter some problems after receiving the machine. If the problems are common and easy to solve, we will guide our customers to use the machine correctly or solve the problems through online videos. In general, these are problems related to small machines.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/wood-shaving-machine-.webp\" alt=\"\" class=\"wp-image-5191\" width=\"654\" height=\"490\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Instala\u00e7\u00e3o e comissionamento fora do local no exterior<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Installation of machines:<\/strong> Some customers buy larger machines or production lines. As these machines require professional technical support, the customer cannot complete the installation. We will arrange for technical personnel to go abroad for installation and commissioning according to demand.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"540\" src=\"https:\/\/www.shuliy.com\/wp-content\/uploads\/2023\/02\/installation-of-the-charcoal-production-line-.webp\" alt=\"instala\u00e7\u00e3o da linha de produ\u00e7\u00e3o de carv\u00e3o vegetal \" class=\"wp-image-5192\" title=\"instala\u00e7\u00e3o da linha de produ\u00e7\u00e3o de carv\u00e3o vegetal \"\/><figcaption class=\"wp-element-caption\">instala\u00e7\u00e3o da linha de produ\u00e7\u00e3o de carv\u00e3o vegetal<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Machine maintenance:<\/strong> some problems with some machines require professional knowledge to solve. If the customer does not have access to professional help locally, we can send our technicians to the customer for maintenance or commissioning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s receber o equipamento, os clientes podem nos contatar a qualquer momento se tiverem alguma d\u00favida. Oferecemos suporte de comunica\u00e7\u00e3o online, suporte t\u00e9cnico por v\u00eddeo e instala\u00e7\u00e3o, comissionamento e manuten\u00e7\u00e3o offline.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shuliy&#8217;s technical support Shuliy is a well-established machine manufacturer with strong technical support, including high-quality manufacturing equipment, excellent technical development personnel, and professional manufacturing and sales staff. We are therefore able to help our customers with all kinds of mechanical problems. We can provide professional technical support and excellent after-sales service. As it is an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5063,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"post-templates\/page-right-content.php","meta":{"wpai_generated_summary":"","footnotes":""},"class_list":["post-4997","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/pages\/4997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/comments?post=4997"}],"version-history":[{"count":0,"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/pages\/4997\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/media\/5063"}],"wp:attachment":[{"href":"https:\/\/www.shuliy.com\/pt\/wp-json\/wp\/v2\/media?parent=4997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}