Dukungan teknis Shuliy
Shuliy adalah produsen mesin yang mapan dengan dukungan teknis yang kuat, termasuk peralatan manufaktur berkualitas tinggi, tenaga pengembangan teknis yang unggul, dan staf manufaktur serta penjualan profesional. Oleh karena itu, kami mampu membantu pelanggan kami dengan berbagai masalah mekanis. Kami dapat menyediakan dukungan teknis profesional dan layanan purna jual yang unggul. Karena ini adalah bisnis ekspor, dukungan teknis kami terutama dalam dua bidang berikut.
Komunikasi online untuk menyelesaikan masalah
During the communication process: In the method of communicating with the customer about the machine, we modify the customized machine according to the customer’s specific needs. Because of the professional technical staff, we can meet the special customization needs of most customers.
After-sales technical support: Some customers will encounter some problems after receiving the machine. If the problems are common and easy to solve, we will guide our customers to use the machine correctly or solve the problems through online videos. In general, these are problems related to small machines.
Pemasangan dan pengujian offline di luar negeri
Installation of machines: Some customers buy larger machines or production lines. As these machines require professional technical support, the customer cannot complete the installation. We will arrange for technical personnel to go abroad for installation and commissioning according to demand.
Machine maintenance: some problems with some machines require professional knowledge to solve. If the customer does not have access to professional help locally, we can send our technicians to the customer for maintenance or commissioning.
Setelah menerima peralatan, pelanggan dapat menghubungi kami kapan saja jika mereka memiliki pertanyaan. Kami mendukung komunikasi online, dukungan teknis video, dan pemasangan, pengujian, serta pemeliharaan offline.