FAQ

  1. Why choose us?

We have dedicated in the machinery manufactory industry for more than 10 years with rare negative response. We are time proven– client’s response and comments is the most validate evidence.

  1. Are you manufacturer or distributor?

We are the experienced manufacturer and exporter. We own a technical team comprised of over-average experts in R&D and innovation. Notably, we own high-level factories and cooperating factories who can offer efficient manufacturing and high-end products when dealing with bulk order.

  1. How do I know about details and quality of your machine?

First, we have product brochures covering all details including parameter, material, output, etc. of most of our production lines; secondly, we can provide you with videos filmed on-site with details about working process and how mechanical parts works during operation; at last, you are warmly welcomed for on-site inspection at our factories.

  1. How can I install the machine?

Firstly, we will send you an owner’s manual covering parts details, installation method, and operation method in detail; installation videos will be sent to you for instruction on installing; lastly, for the complicatedly constructed machine, we will dispatch our professional personnel for on-line instruction or on-site installation.

  1. Can I change the voltage if the machine is not available in my country?

Of course, our professional engineers will solve all those problems for you, to make sure you can use it in your country. Our sales also will give you professional advice when you select machines.

  1. What certification do you have?

We have CE, BV, SGS, ISO, CCC, etc. Please do trust us, we are determined to provide you best quality equipment.

  1. Can I mix different models in one container?

Yes, different models can be mixed in one container.

  1. What payment method do you accept?

We accept payment by T/T or Western Union generally, and also can accept L/C, etc.